For the physical Nintendo Switch and Switch 2 editions sold in Southeast Asia, the following bonus items cannot be redeemed in the game:
- Travel Provisions (physical Day 1 Edition)
- Deluxe Travel Provisions (physical Collector's Edition)
If you have been affected by this issue, please contact SQUARE ENIX Support. Please provide the download code and product identification number, which are both printed on the leaflet.
We sincerely apologise for any inconvenience this may have caused.