If you encounter an error during the payment process, please try the following steps:
- Make sure that the payment details and billing address you entered are all correct
- Make sure that you are not using a VPN or proxy service
- Clear your browser cache and/or use a different browser
- Disable any browser add-ons or plug-ins you're currently using
If you continue to encounter issues after trying the above, we recommend you try using a different payment method.
If you are unable to use a different payment method, or the error persists across payment methods, please contact us by clicking on the CONTACT US button in the top right-hand corner of this page and provide a detailed description of the error you are encountering.
- Make sure that the payment details and billing address you entered are all correct
- Make sure that you are not using a VPN or proxy service
- Clear your browser cache and/or use a different browser
- Disable any browser add-ons or plug-ins you're currently using
If you continue to encounter issues after trying the above, we recommend you try using a different payment method.
If you are unable to use a different payment method, or the error persists across payment methods, please contact us by clicking on the CONTACT US button in the top right-hand corner of this page and provide a detailed description of the error you are encountering.