You can find your order number in the confirmation email you received after placing the order or, if you placed the order whilst logged into your Square Enix Members account, in the Orders section of your account.
You can access this section by clicking on your name in the top right-hand corner of any store page and selecting Orders from the drop-down menu.
If you placed the order as a guest, or would like to discuss a specific order, please contact us by clicking the CONTACT US button in the top right-hand corner of this page. If you're a guest user, please make sure that you provide the email address used to place the order should it differ from the email address you use to contact us.
If you do have the order number available, please provide it as it will speed up the handling of any order-related enquiry.
You can access this section by clicking on your name in the top right-hand corner of any store page and selecting Orders from the drop-down menu.
If you placed the order as a guest, or would like to discuss a specific order, please contact us by clicking the CONTACT US button in the top right-hand corner of this page. If you're a guest user, please make sure that you provide the email address used to place the order should it differ from the email address you use to contact us.
If you do have the order number available, please provide it as it will speed up the handling of any order-related enquiry.